12NC is the identification code of each Elica product. It allows us to trace all of our products, from the factory to the retailer.You can find the 12NC on each product label. In the example image it is in the highlighted filed. In any case, we advise you to keep a copy of your product's 12NC code.

The Model is the code that identifies the name, version and size of Elica products. You can find the Model in the label attached to each product. In the example image it is the highlighted field. In any case, we advise you to keep a copy of the Model of your product.